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Hoffmann Group USA California Privacy Policy

California Privacy Disclosure

Disclosures of Personal Information related to California Consumer Privacy Act (CCPA) 2018

For the purposes of this disclosure, Hoffmann Group USA uses the term “personal information” as it pertains to information that describes, identifies, relates to, can be construed as reasonably capable of association with or linked, either indirectly or directly, with a specific household or consumer. Hoffmann Group USA does not include aggregated or de-identified information, maintained in a form that is not considered of being associated with or linked to you as the user of this site.

Personal Information – Collected, Disclosure and Sale

Hoffmann Group USA may collect personal information as it pertains to the following categorical elements:

Specific Identifiers/identification, examples of which can include name, phone numbers, email addresses, customer ID, social media usernames or “handles”, along with a Hoffmann Group USA specific username/password.

Records related to California Customer Records (Cal. Civ. Code § 1798.80(e)), including mailing addresses, phone numbers, and payment information related to purchase.

Specific Hoffmann Group USA related commercial Information, including such items as order details, order/product preferences, and credit information.

Individual and business Internet/Network information, including such items as log file data (e.g., IP address, browser type, clickstream data), website “cookies” and additional, related technology data (e.g., your usage and activity on our online services) as it pertains to our website.

Data related to Geolocation of site users, which includes geographic location based on the IP address used by your computer to access the Hoffmann Group USA website, as well as additional precise locations when accessing the Hoffmann Group USA website via a mobile device.

Voice recordings from calls made to Hoffmann Group USA, as well as other sensory information as it pertains to phone calls.

Information in regard to your Profession/Employment, including, but not limited to, job titles, specific department, employer or business, and, if you perform work on behalf of Hoffmann Group USA, information obtained from your resume and your drug or background check (if any).

Additional Personal Information, including attendance at an event related to Hoffmann Group USA, responses to survey questions posed by Hoffmann Group USA about your business and your satisfaction with Hoffmann Group USA products, any statements and submissions for entry in a contest related to Hoffmann Group USA, product reviews, social media account information in accordance with individualized settings on social media sites, any user-generated content (as it relates to personal information) and the contents of any email, text or chat module that you have made with Hoffmann Group USA or one of our associated representatives.

Site specific Inferences, including information related to your order and/or product preferences and likelihood to purchase various products or services as they pertain to Hoffmann Group USA.

Hoffmann Group USA discloses all personal information categories as described on this page for business purposes. Hoffmann Group USA has not, does not and will not “sell” personal information as most people understand and interpret that term. Similar to many companies operating an online business, Hoffmann Group USA does allow specific third-party partners and providers the ability to collect information about site users and consumers who directly interact with Hoffmann Group USA for the specific purpose of communicating with users, analyzing and optimizing our services, delivering content specific ads, to allow for the purpose of providing content and ads deemed relevant to our audience, along with the measurement of statistics towards the purpose of optimizing delivery of applicable content, along with the purpose of assisting Hoffmann Group USA in detecting, determining and reporting fraud. As this practice could be interpreted to constitute a “sale” of personal information under the guidelines of the California Consumer Privacy Act (CCPA) of 2018, we respectfully request that you refer to the Cookie Notice on the Hoffmann Group USA website for additional information, including how to exercise your rights to opt-out of cookies, analytics and personalized advertising when using the Hoffmann Group USA website.

Privacy Rights for California residents

As a resident of the State of California, you can exercise the following rights in relation to the personal information about you that has been collected by Hoffmann Group USA for the purposes of interaction with our website. (These items are subject to certain limitations at law):

Personal Access

You have the right to access and obtain a copy of the specific pieces of personal information that Hoffmann Group USA has collected specifically about you in the last 12 months.

Availability to Opt Out

It is within your rights to direct Hoffmann Group USA to not sell (as indicated previously on this page) the personal information that Hoffmann Group USA has collected about you to third parties.

Deletion of Personal Information

You have the right to request from Hoffmann Group USA deletion of personal information that has been collected from you, subject to certain exceptions as indicated by the California Consumer Privacy Act (CCPA) of 2018. If we honor your request to delete your information, we may retain certain information as required or permitted by law.

Depth of Knowledge

You have the right to request the following information related to the personal information that has been collected about you or disclosed in the last 12 months, upon verification of your identity by Hoffmann Group USA and their duly delegated representatives:

Categories of personal information Hoffmann Group USA collected about you;

Categories of sources of the personal information Hoffmann Group USA has collected about you;

Categories of personal information Hoffmann Group USA has disclosed about you to third parties for business purposes and the categories of recipients to whom this information was disclosed;

Categories of personal information we have sold about you (if any or applicable), and the categories of third parties to whom this information was sold; and

Business or commercial purposes for collecting or, if applicable, selling personal information about you.

If you have an established customer relationship with Hoffmann Group USA for personal, family, or household purposes, you may also have the right under California’s “Shine the Light” law to request:

A list of the categories of certain personal information that Hoffmann Group USA has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes; and

The names and addresses of all such third parties as it pertains to the information above.

Non-Discrimination Policies

You have the right to not be the recipient of any discriminatory treatment for exercising any of the rights described above under the California Consumer Privacy Act (CCPA) of 2018. However, please note that if the exercise of the rights described above limits Hoffmann Group USA’s ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products or services or engage with you in the same manner.

Request Submittal Process

Request the right to Access, Knowledge or Deletion

To submit a request to exercise your right to access, knowledge or deletion, please contact Hoffmann Group USA by calling Hoffmann Group USA at 844-448-7725. If you wish to submit a request via phone to exercise your right to additional information under California's "Shine the Light" law, please indicate to the Hoffmann Group USA representative that you would like to invoke your rights under the California "Shine the Light" law.

To proceed, Hoffmann Group USA needs to verify your identity before processing a request. To do so, Hoffmann Group USA will require the successful authentication of your account or the matching of pertinent information that you provide us to the information we maintain about you in our systems. This process may require us to request additional personal information from you to help facilitate this request.

In certain circumstances, Hoffmann Group USA can decline a request to exercise the right to access, knowledge or deletion, particularly where we are unable to verify your identity.

Request the right to Opt-Out of Personal Information Sales

Hoffmann Group USA has not, does not and will not “sell” personal information as most people understand and interpret that term. Similar to most companies operating an online business, Hoffmann Group USA does allow for specific third-party partners and providers the ability to collect information about site users and consumers who directly interact with Hoffmann Group USA for the specific purpose of communicating with users, analyzing and optimizing our services, delivering content specific ads, to allow for the purpose of providing content and ads deemed relevant to our audience, along with the measurement of statistics towards the purpose of optimizing delivery of applicable content, along with the purpose of assisting Hoffmann Group USA in detecting, determining and reporting fraud.

Updates to These Disclosures

Hoffmann Group USA reserves the right to update these Disclosures as necessary. If and when changes are made to these Disclosures, we will update the “Effective Date” at the top of this page so that you can tell if it has changed since your last visit. If extensive changes are made to these Disclosures, we may choose to additionally notify you by email to your registered email address, on our website, or through other communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification. Your continued use of our services constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us from time to time.

Contact Hoffmann Group USA

If you have any questions or requests in connection with this Notice or other privacy-related matters, kindly send an email to sales.usa@hoffmann-group.com.

In addition, mail inquiries can be made to:

Hoffmann Group USA Customer Service and Privacy

Hoffmann Group USA

202 N Seven Oaks Dr.

Knoxville, TN 37922

USA